Privacy Policy
1. Information We Collect
We collect three main types of information:
a. Device Information
When you visit the Site, we automatically collect certain details about your device, including:
Browser type and version
IP address and time zone
Cookies installed on your device
The pages and products you view, and how you interact with the Site
Referring websites or search terms
We collect Device Information through:
Cookies (data files placed on your device; learn more at allaboutcookies.org)
Log files (tracking IP addresses, browser types, referring/exit pages, and timestamps)
Web beacons, pixels, and tags (used to measure Site interactions and campaigns)
b. Order Information
When you make or attempt to make a purchase, we collect:
Name, billing and shipping addresses
Payment information (credit card details or other payment methods)
Email address and phone number
c. Form Information
If you submit a form through the Site (e.g., contact form), we collect your name, email, phone number, and any other details you choose to share.
Together, Device Information, Order Information, and Form Information are referred to as “Personal Information.”
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders, including payment, shipping, and confirmations
Communicate with you about your orders, inquiries, or requests
Detect and prevent fraud, unauthorized use, or other illegal activities
Improve and optimize our Site performance and user experience
Deliver marketing communications, promotions, and targeted advertisements (when permitted by your preferences)
Comply with legal obligations and enforce our terms
3. Sharing Your Information
We share your Personal Information only as necessary:
With service providers (e.g., Shopify, which powers our online store; you can read Shopify’s privacy policy here)
With analytics providers (e.g., Google Analytics, to understand Site usage; learn more here and opt out here)
To comply with legal requests (subpoenas, warrants, or lawful investigations)
In the event of a merger, acquisition, or sale of business assets
We do not sell your Personal Information.
4. Behavioral Advertising
We may use your information to deliver relevant ads and promotions. You can manage or opt out of personalized advertising via:
You may also visit the Digital Advertising Alliance opt-out portal for additional controls.
5. Security
We implement reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. Payment details are encrypted using SSL technology and stored with AES-256 encryption.
While no system can guarantee 100% security, we comply with PCI-DSS standards and follow industry best practices.
6. Your Rights
Depending on your location, you may have rights to:
Access, correct, or update your Personal Information
Request deletion of your Personal Information
Restrict or object to how we use your information
Withdraw consent for marketing communications
If you are a resident of the European Economic Area (EEA), we process your information under applicable laws, including fulfilling contracts (e.g., completing your order) or pursuing legitimate business interests. Please note that your information may be transferred outside of the EEA, including to Canada and the United States.
To exercise your rights, contact us at info@covergalls.com.
7. Data Retention
We retain Order Information for as long as necessary to fulfill purchases, comply with legal obligations, and resolve disputes. You may request deletion of your Personal Information at any time.
8. Third-Party Links
Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Do Not Track
Our Site does not currently respond to “Do Not Track” signals from browsers.
10. Minors
By using our Site, you confirm that you are at least the age of majority in your province, state, or country of residence, or you have provided consent for any minor dependents to use this Site.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Covergalls Incorporated
[Re: Privacy Compliance Officer]
15 Uphill Road
Sudbury, ON P3Y 1H9
Canada
Email: info@covergalls.com
